3 Reasons Dropbox Is Slow On iPhone (& How To Fix)

Using the Dropbox app on your iPhone is super convenient, but it’s hugely frustrating when you’re trying to upload something and it’s taking forever.

Dropbox can become slow on iPhone due to several issues, including your cache being too full, slow network speed, or overtaxing your iPhone’s resources. All of these issues can be fixed with some basic troubleshooting.

Continue reading to find out more about why Dropbox is syncing so slowly on your iPhone and some easy fixes to get it running at its normal speed.

1. Dropbox Cache Is Too Large

Your iPhone’s “cache” is where Dropbox stores the data it needs to quickly access files. After using Dropbox for a long time, this cache of stored data can become very large and start to affect the performance of the Dropbox app, including app navigation and download speeds.

The easiest way to address this issue is to use the “Clear Cache” function in the Dropbox app settings.

To clear your cache follow these easy steps:

  1. Open Dropbox and click the gear icon on the top left of your screen to open Settings.
  2. Scroll down until you see “Clear Cache”.
  3. Tap “Clear Cache” and then confirm your choice in the pop-up.

2. Overtaxing Your iPhone’s Resources

Your iPhone only has a limited amount of space to run applications. Often when applications like Dropbox are running slowly it means that your iPhone’s resources are being overused. This happens when you have too many applications and/or web browser pages open. All you need to do to fix this is to close web browser pages and applications to free up resource space.

It is important to fully close out applications to make sure they are not still running in the background. To fully close applications on all your devices, follow these steps:

iPhone X Or Newer (Via Apple.com)

  1. From the Home Screen, swipe up from the bottom of the screen to the middle and your open apps will appear.
  2. Scroll left and right to view all open apps.
  3. Swipe up on any unneeded apps to close them.

iPhone 8 Or Older (Via Apple.com)

  1. Double tap the home button to show your open apps.
  2. Scroll left and right to view all open apps.
  3. Swipe up on any unneeded apps to close them.

3. Slow Network Speed

Slow network speeds will greatly impact the speed at which you will be able to navigate Dropbox on your iPhone and how quickly you can upload and download files. Most network issues can be fixed relatively simply. Follow these troubleshooting steps to address network slowdowns.

  1. Check network speed- Check network speed with an internet speed test. My favorite speed test is https://fast.com/ but you can use any speed test you like. Compare your speed to the speed advertised by your ISP. If it is significantly lower (ΒΌ of advertised or less) continue to the next step. If speeds are normal, try some of our solutions to other common issues above.
  2. Turn your Wi-Fi off and back on again and recheck speeds.
  3. Forget the Wi-Fi network and reconnect. Here’s how to forget a Wi-Fi network on your iPhone:
    1. Open Settings.
    2. In the Settings menu, tap Wi-Fi.
    3. Tap the network you would like to delete.
    4. On the network information page that pops up, tap “Forget This Device”.
  4. Reset your router- If you are still having issues, try resetting your router. Most routers will have a small reset button on the back or bottom that need to be pressed with a pen or pin. Press the reset button and wait for your router to restart and reconnect (usually about 5 minutes). Retest your network speeds.
  5. Call your ISP(Internet Service Provider)- If you are still having network issues that are slowing down Dropbox and other applications, call your ISP’s helpline. Most help numbers can be found on the ISP’s website.

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